Privacy Policy – Volunteers Global
At Volunteers Global, accessible from www.volunteersglobal.com
, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or participate in our volunteer programs.
- Information We Collect
We collect the following types of information:
1.1 Personal Information
When you register for a volunteer program, complete a form, or contact us, we may collect:
Full name
Email address
Phone number
Date of birth
Nationality and passport details (for program registration)
Emergency contact information
Educational or professional background (for internship programs)
1.2 Non-Personal Information
We automatically collect certain information when you browse our website, such as:
Browser type and version
Device type and operating system
IP address and geolocation (approximate)
Pages visited and time spent on the site
- How We Use Your Information
We use the information we collect to:
Process volunteer applications and program registrations
Communicate important updates and confirmations
Provide customer support and respond to inquiries
Customize volunteer experiences and match you with suitable programs
Improve our website, services, and user experience
Comply with legal and regulatory requirements
We will never sell, rent, or trade your personal information to third parties.
- Information Sharing
We may share your information only with:
Program Partners: Trusted local organizations, schools, hotels, or NGOs involved in volunteer placements.
Service Providers: Logistics partners (e.g., accommodation, transport providers) to facilitate your program.
Legal Authorities: When required by law or to protect the rights and safety of Volunteers Global and its participants.
All partners and providers are bound by confidentiality and data protection agreements.
- Data Storage and Security
Your information is securely stored on protected servers and accessible only by authorized personnel. We implement reasonable physical, electronic, and managerial procedures to prevent unauthorized access, misuse, or disclosure.
- Cookies Policy
Our website uses cookies to enhance user experience.
Cookies help us analyze website traffic, remember your preferences, and improve content relevance.
You can choose to disable cookies in your browser settings; however, this may affect certain website functionalities.
- Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Once no longer needed, your data will be securely deleted or anonymized.
- Your Rights
You have the right to:
Request access to your personal data.
Request correction or deletion of your data.
Withdraw consent for communication or data processing.
Request information on how your data is used.
To exercise these rights, contact us at info@volunteersglobal.com
.
- Third-Party Links
Our website may contain links to external websites. Volunteers Global is not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies separately.
- International Data Transfers
If you are accessing our website from outside Sri Lanka, please note that your data may be transferred to and processed in Sri Lanka or other countries where our partners operate. We ensure that all transfers comply with relevant data protection regulations.
- Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. The latest version will always be available on this page with an updated “Effective Date.”
- Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Volunteers Global
Email: info@volunteersglobal.com
Website: www.volunteersglobal.com
Location: No 256, Zone 2, MCity. Athurugiriya,Colombo , Sri Lanka